Lost Mary Vape Terms of Service
By using Lost Mary Vape you agree to the terms below. They cover the basics: age requirement, order acceptance, payment, returns, account responsibility, and applicable law. Plain English, no fine print.
Last updated 2026-05-23.
1. Age Requirement
lostmary-vape.com sells nicotine vaping products intended for adults aged 21 and older. By using this site, you confirm that you are at least 21 years old. All orders require age verification at checkout via our 3rd-party verification provider — orders that cannot be verified are cancelled and refunded within 72 hours.
It is a federal crime to ship nicotine products to anyone under 21. Don't try to circumvent age verification — orders flagged for fraud are reported to USPS Postal Inspectors per PACT Act compliance requirements.
2. Products & Availability
Product descriptions, images, and pricing on this site are accurate to the best of our knowledge but may contain errors. We reserve the right to correct mispriced or misdescribed items before or after order placement — affected customers will be notified by email with the option to confirm or cancel the order.
Live inventory is refreshed from the warehouse every 5 minutes, but brief sell-outs can still occur. If we cannot fulfill an order, we'll refund within 24 hours and let you know.
3. Orders & Payment
- Order confirmation emails are notifications of receipt, not acceptance — the order is accepted once the device ships.
- Accepted payment methods: credit/debit cards (Visa, Mastercard, AmEx, Discover), Apple Pay, Google Pay.
- All prices are in USD.
- Sales tax is calculated at checkout based on your shipping address — applied where required by state/local law.
- Cards are charged at the time the order is placed.
4. Shipping & Delivery
See the Shipping Policy for processing times, rates, delivery estimates, and tracking details. Risk of loss transfers to you at the moment the carrier accepts the package. If a package is lost in transit, contact us within 7 days and we'll work with the carrier to resolve.
5. Returns, Refunds & Warranty
See the Return Policy for the 7-day satisfaction guarantee and 1-year manufacturer warranty details. Refunds are issued to the original payment method.
6. Account Responsibility
If you create an account at /my-account/, you are responsible for keeping your password confidential and for all activity that occurs under your account. Notify us immediately at service@lostmary-vape.com if you suspect unauthorized access.
Don't use the account or order system for fraud, money laundering, or to circumvent age verification — we reserve the right to suspend or terminate any account at our sole discretion if we detect abuse.
7. Intellectual Property
All content on lostmary-vape.com — including the Lost Mary brand name, logo, product photography, page copy, and code — is owned by Lost Mary Vape and its brand partners. You may not copy, reproduce, or redistribute site content for commercial use without written permission. Personal use (sharing a product link with a friend, saving a flavor reference for yourself) is fine.
"Lost Mary" is a registered trademark of Lost Mary's manufacturer; this site is the manufacturer's authorized US distributor and operates under a licensed brand use agreement.
8. User Conduct
You agree not to:
- Use the site for any unlawful purpose
- Submit false information at checkout or in support requests
- Attempt to gain unauthorized access to other accounts, servers, or data
- Use automated scrapers, bots, or scripts to harvest content
- Resell devices purchased from this site (we sell to consumers, not retailers — for wholesale, see /join-lost-mary-vape-wholesale/)
9. Third-Party Links & Services
The site may link to third-party sites (carrier tracking pages, social media, etc.). We are not responsible for the content, privacy practices, or accuracy of any third-party site. Use them at your own discretion.
10. Disclaimer & Limitation of Liability
Products on this site contain nicotine, which is an addictive chemical. We make no health claims about vaping or nicotine products. Use at your own risk; consult a healthcare provider if you have questions.
To the maximum extent permitted by law, Lost Mary Vape's total liability for any claim arising from your use of the site or products is limited to the amount you paid for the affected order.
11. Governing Law
These terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any dispute arising from your use of the site will be resolved in the state or federal courts located in Riverside County, California.
12. Changes to These Terms
We may update these terms occasionally. If we make substantial changes, we'll post a notice at /terms-of-service/ and update the "Last updated" date above. Continued use of the site after a change means you accept the revised terms.
13. Contact
Questions about these terms:
service@lostmary-vape.com
Lost Mary Vape · 24300 Nandina Ave · Moreno Valley, CA 92551
These terms apply to every SKU sold through this site, including the Lost Mary MT35000 Turbo, the Lost Mary Ultrasonic 35K, the Lost Mary MT15000 Turbo, and the broader Lost Mary Flavors catalog. They apply only to direct orders here — if you reached us via a Lost Mary Vape Near Me search and ultimately purchased through a third-party local retailer, that retailer's terms govern your transaction, not these.