Contact Lost Mary Vape
Questions about an order, a device from Lost Mary Vape, or wholesale partnership? Our US support team is based at the Moreno Valley, CA warehouse and replies to email within one business day.
For order status, return requests, product questions, and general inquiries. Response within 1 business day.
US Warehouse
Lost Mary USA
24300 Nandina Ave
Moreno Valley, CA 92551
United States
All orders ship from this warehouse. Returns must be authorized before shipping back — see the Return Policy.
Common Reasons to Get in Touch
- Order status — include the order number in your email subject line
- Return or replacement — start with the Return Policy for the 7-day satisfaction + 1-year defect coverage details
- Wholesale inquiries — fill out the wholesale application for tiered B2B pricing
- Device troubleshooting — most charging / hit / blinking-light issues are covered in the troubleshooting guides
- Flavor recommendations — let us know what flavors you'd like to see; we consider the most-requested in product development
Shipping Coverage
Lost Mary ships to all 50 US states from the Moreno Valley CA warehouse — except New York, where state law restricts flavored tobacco products. If you've been searching Lost Mary Vape Near Me from outside California, this same-day warehouse fills that demand for most US zip codes. See the Shipping Policy for full delivery estimates by region.
Looking for a Specific Device or Flavor?
Before emailing, you can usually find what you need on the product pages directly. The full Lost Mary Flavors catalog is organized by device family, and our three highest-traffic devices are the Lost Mary MT35000 Turbo at 35K puffs, the Lost Mary Ultrasonic 35K coil-free model, and the Lost Mary MT15000 Turbo for daily carry.