Lost Mary Not Charging | Troubleshooting Guides

Common Reasons Your Lost Mary Vape Isn’t Working or Charging

Diagnose your device and pinpoint the exact issue can help you deal with the problems faster and more effectively. So firstly, let's take a look at some of the most common reasons that prevent your vapes from working normally.

Battery Issues

A low or completely drained battery can not only fail you when you’re trying to turn on your device, but can also lead to some charging problems. Here are some bottomlines you should know:

• Make sure your device is charged properlywith qualified charging cables and sources.
• Don’t leave your battery dead for a long time, for electronics can be damaged completely if you do so.
• If the battery is dead, plug it in and wait for a full charge before usingit again.
• You can vape during charging, but don’t do it too often to avoid long-term battery problems.

E-Liquid Issues

Leaks of e-liquid or blockages in the devices can cause issues with your Lost Mary vape. Leakage may cause short circuit or malfunctions when you are trying to vape or charge. So before vaping, here are something you can do:

• Inspect the device as soon as you unbox it to avoid any defects.
• check if there’s anyleakage around the tank or mouthpiece
• Check the airflow channelsand make sure they aren’t blocked.

Charging Cable or Port Issues

Sometimes the issue might not be due to the device itself. Defective charging cable or port can also lead to charging issues.

• Try using a different charging cable or chargingsource to know where the problem is.
• Inspect the charging port and removeany dirt or debris.
• Once the protective seals have been taking off, charging ports of most Lost Mary Vapes are not covered(except for OS5000), so don’t get your devices close to water or other liquids. Excessive moist will do harm to the circuit.

Step-by-Step Troubleshooting for Lost Mary Vape

If you’ve checked all the common issues and your vape is still not working, these simple troubleshooting steps may help you solve the problems.

Power Cycle Your Device

Turn off your Lost Mary vape by pressing the buttons, and then turn it on after 10 seconds. Like what you can do with other electronic devices, a power cycle may help reset the device and fix any minor glitches.

Clean the Device and Airflow Holes

Ensure your vape is clean, especially the charging port and airflow channels. A dirty port can prevent your device from charging, while a blocked hole can lead to poor performance or no vapor production. Cleaning the device regularly can help prevent this kind of issues and prolong the lifespan of your devices.

Replace for a New Device

If any of these instructions don’t work with your device, maybe it’s time to change your device for a new one. Further problems involving defects of coils or other internal parts can hardly be fixed, so instead of taking apart of your device, it’s more efficient and safer to get a replacement.

Frequently Asked Questions(FAQs)

Check the following FAQs to explore more about troubleshooting Lost Mary Vape!

My Lost Mary vape won’t turn on. What should I do?

First, check if the battery is low. Take a draw to see if you can activate your device. If it still doesn’t work, try charging it for 15-30 minutes before turning it on again.

Why isn’t my Lost Mary vape producing vapor?

Check the airflow channel first. See if the channel is blocked by dirt, and clean it if necessary. If the problem remains, you may need to replace the device. Also, make sure there’s enough e-liquid in the tank.

What should I do if my Lost Mary vape is leaking?

Leaks can occur if the tank or mouthpiece isn’t properly sealed. When you unbox your vape, inspect it to see if there’s any cracks on the device to avoid leakage. Ensure all parts are tightly secured before vaping. If it starts leaking already, replace the device for a new one.

How can I tell if my Lost Mary device is charging correctly?

For most new devices, when plugged in, the battery icon on the screen should blink to indicate charging. Once the battery is full, the blinking will stop, and the icon will become solid. For older model such as OS5000, the light next to the charging port will turn red when connected, and the light will turn green when it’s fully charged.

The airflow feels restricted on my Lost Mary vape. How can I fix this?

For devices with adjustable airflow system such as OS25000 Quasar and MO20000 Pro, check the airflow channel to make sure it's not accidentally turned down too much. Also, inspect the mouthpiece and airflow channels for any blockages.

My Lost Mary vape is stuck in a mode, how do I change it?

For MT15000 and MT35000, to change modes, press the mode button 1 time. If it’s still stuck, try powering the device off and on again. Ensure the correct mode is selected based on your preferences.

Why isn’t my Lost Mary vape charging?

Try using another USB cable or charging source to find out where the issues are. Also, make sure the charging port on the device is clean and free from any debris.

How do I reset my Lost Mary vape to factory settings?

If you want to reset your device, check the user manual for your specific model for reset instructions.

Can I take apart of Lost Mary Vapes to fix the problems?

Lost Mary Vapes are all integrated devices, so you’re not supposed to take them apart or try to refill them. Taking them apart forcibly may lead to further problems such as leaking or malfunctions.

If the problems can’t be fixed, can I get a refund?

You can first contact us to get further assistance with your problems. And if the problems are due to primary defects of the devices, we’ll offer free return and replacement or refund.

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